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About Us
Freemo Fireworks are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Freemo Fireworks
36 Freeman Street
Grimsby DN32 7AG
Phone: 01472 - 358883
Email: info@freemo-fireworks.com
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Making A Purchase
We accept the following cards for payment:
Visa, Mastercard, Visa Electron, Maestro and Solo
Depending on your method of payment, purchases will appear on your credit card statement as:
Freemo Fireworks
In completing this purchase you agree that:
You are over 18 years of age
You will use the fireworks as per the printed instructions
Your card will be debited once you complete the payment confirmation page. We will send a confirmation of your order by e-mail which you should keep for your records. In the unlikely event that some of your chosen products are out of stock, we will contact you to see if you wish an alternative or refund your money.
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Delivery Schedule
We aim to deliver your order right away. We will normally send your order to you the next day, or if ordered before midday, the same working day.
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Tax Charges
All prices include VAT at 15% VAT. |
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.
They are only decrypted after they reach our computer. They are not held in clear text on any web site.
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Guarantee
We guarantee your satisfaction.
If you have any concerns over the functioning of our fireworks then please contact us immediately.
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Contacting Us
If you need to contact us, please email using the link on the store page.
Alternatively are contact details are shown above.
All enquiries will normally be dealt with within 2 working days.
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Privacy Policy
Freemo Fireworks do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy
Orders may be cancelled by sending an e-mail quoting the order number to: sales@24-7fireworks.com
Once the confirmation of dispatch e-mail has been sent from us to indicate your goods are on the way, then any cancellation will incur a 10% restocking and handling fee.
Items already delivered may be returned provided they are as new. A 10% restocking and handling fee will apply and delivery charges are the responsibility of the customer.
** You are strongly advised in such cases to check with your chosen carrier regarding the shipping of fireworks
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